Shipping Information

Packaging

All of our items are packed in mail suitable cartons. Please see our returns section in the Terms and Conditions in respect of the unlikely event of any breakages.

Shipping

Within the UK we ship with DHL on a standard delivery service which is 1-3 days from despatch (no deliveries on Saturday or Sunday), we charge £4.99 per shipment and offer free carriage on all orders over £55. We also offer a next working day delivery service if your order is placed Mon – Fri before Noon for £11.99 per shipment.

Goods are normally despatched from our warehouse within 3 – 5 working days of our receiving your order.

UK Mainland

Postcodes
AB1, AB2, AB3, AB4, AB5, AB9, AB10, AB11, AB12, AB13, AB14, AB15, AB16, AB21, AB22, AB23, AB24, AB25, AB30, AB32, AB39, AB41, AB42, AB43, AB51, AB52, AB99, AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CA, CB, CF, CH, CM, CO, CR, CT, CV, CW, DA, DD, DE, DG, DH, DL, DN, DT, DY, E, EC, EH, EN, EX, FK1, FK10, FK11, FK12, FK13, FK14, FK15, FK16, FK17, FK2, FK3, FK4, FK5, FK6, FK7, FK8, FK9, FY, G1, G2, G3, G4, G5, G9, G11, G12, G13, G14, G15, G20, G21, G22, G23, G31, G32, G33, G34, G40, G41, G42, G43, G44, G45, G46, G51, G52, G53, G58, G59, G60, G61, G62, G64, G65, G66, G67, G68, G69, G70, G71, G72, G73, G74, G75, G76, G77, G78, G79, G80, G81, G82, G83, G84, G90, GL, GU, HA, HD, HG, HP, HR, HU, HX, IG, IP, KA1, KA2, KA3, KA4, KA5, KA6, KA7, KA8, KA9, KA10, KA11, KA12, KA13, KA14, KA15, KA16, KA17, KA18, KA19, KA20, KA21, KA22, KA23, KA24, KA25, KA26, KA29, KA30, KT, KY, L, LA, LD, LE, LL, LN, LS, LU, M, ME, MK, ML, N, NE, NG, NN, NP, NR, NW, OL, OX, PA1, PA2, PA3, PA4, PA5, PA6, PA7, PA8, PA9, PA10, PA11, PA12, PA13, PA14, PA15, PA16, PA17, PA18, PA19, PA39, PA40, PA80, PA81, PA82, PA83, PA84, PA85, PA86, PA87, PA88, PA98, PE, PH1, PH2, PH3, PH4, PH5, PH6, PH7, PH8, PH9, PH10, PH11, PH12, PH13, PH14, PH15, PH16, PL, PO, PR, RG, RH, RM, S, SA, SE, SG, SK, SL, SM, SN, SO, SP, SR, SS, ST, SW, SY, TA, TD, TF, TN, TQ, TR, TS, TW, UB, W, WA, WC, WD, WF, WN, WR, WS, WV, YO
Delivery Method: Order Value: Delivery Cost: Estimated Delivery Timescale
(Dispatch & Transit):
Standard £54.99 and Under £4.99 3 to 5 Working Days
Standard £55 and Over Free 3 to 5 Working Days
Next Day Any £11.99 1 Working Day

Scottish Highlands and Remote Access Areas

Postcodes
AB31, AB33, AB34, AB35, AB36, AB37, AB38, AB44, AB45, AB53, AB54, AB55, AB56, G63, IV, KW, PH, FK18, FK19, FK20, FK21, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50
Delivery Method: Order Value: Delivery Cost: Estimated Delivery Timescale
(Despatch & Transit):
Standard Any £14.99 5 to 7 Working Days

UK Offshore

Postcodes
BT, GY, HS, IM, JE, ZE
Delivery Method: Order Value: Delivery Cost: Estimated Delivery Timescale
(Despatch & Transit):
Standard Any £19.99 5 to 7 Working Days

Europe

For European countries we use DHL expedited service, your order should arrive within one week. All of our shipments abroad can be tracked using the consignment number that we can send on request.
For European delivery, charges are based on the weight of your shipment and will be calculated at checkout.

European Countries We Deliver To
  • Austria
  • Belgium
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
Delivery Method: Order Value: Delivery Cost: Estimated Delivery Timescale
(Despatch & Transit):
Standard Any Calculated by weight at checkout 7 to 10 Working Days

USA

Please visit our US website, where items will be despatched direct from our warehouse in California via FedEx

Urban Bar USFor sales based in the United States, please visit our US website

Visit Urban Bar US

Rest of World

Please see our our Distribution Map for details of our worldwide distributors, including Hong Kong, Singapore and China.

Worldwide DistributionFind your nearest retailer of Urban Bar products

Find Your Nearest Retailer

Duties and Taxes

Orders shipped to destinations outside the UK and the EU may incur duties and taxes, which may be due at the time of delivery. These are not calculated during checkout and are not collected by Urban Bar (If you are sending a gift, the recipient may be responsible for these amounts). You may want to consult your local customs office for more details about duties and taxes.

Multiple Addresses

If you wish to send products to more than one address, please place a separate order for each address. A separate charge will apply to each delivery address.

For returns information please see our terms and conditions.