All of our glassware is dishwasher safe but we would recommend you treat them carefully, wash them individually, by hand and do not soak them with other glasses!
Avoid the rims of martini glasses coming into contact with other glasses.
Never scoop ice with a glass or stack them, unless they have been designed for stacking.
When pouring hot drinks, always preheat the glass with hot water.
Conversely, never put cold water or ice into warm or hot glasses.
CARING FOR TEAPOTS, TRIVETS AND POT WARMERS
Our teapots are made of iron and lined with enamel so they are both hard wearing and durable. Nevertheless it is necessary to treat them with care. Before using a pot for the first time you must rinse the pot and infuser with boiling water and dry thoroughly. Never use cleaning products either inside or outside of the tea pots as this may damage the surface.
Store in a cool dry place and avoid contact with salts and oils.
Avoid placing the pot in cold water whilst it is still hot.
These tea pots are not suitable for boiling water in.
CARING FOR PLASTICS
Whilst all our plastics are dishwasher safe and virtually unbreakable, they should not be used with boiling water.
CARING FOR STEEL, PLATED ITEMS & MULE CUPS
Our stainless steel items are all made from the more premium of the two steel types used in the catering industry (18/8) and to ensure quality we only use Japanese Steel, as such the items need no care guidance and can take everything a normal bar can throw at them. All our products are tested food safe.
Our Mule Cups, Silver, Gold, Copper and Rose Gold plated items need a bit more looking after. Hand Wash only and no abrasive scrubbing. We do not recommend metal polishes as these will slowly remove the coating and could leave a residue affecting the taste of the drinks. Following these guidelines should ensure years of service!